Inspected guest rooms #101, 107, 205, 211, 301, 314, 409, 424...DISCUSSION: A few chemical bottles on housekeeping carts were not properly labeled. Chemicals/cleaning agents should be properly labeled and used according to manufacturer's instructions on product labels.
3rd floor is wet due to plumbing issues, 1st floor ceiling tiles are missing due to construction and plumbing exposing wire. Floors, walls, and ceilings must be in good repair. Please repair ceiling and floor.
0.0
10.
Remove any peeled paint on floors, walls and ceilings in guest restrooms.
1.0
13.
Hot water in all rooms but 211, 313, and 403 inspected ranged from 131-137F. Hot water in guest rooms shall be maintained between 116F and 128F. (Repeated violation from last several inspections)
3.0
22.
Lamps throughout hotel do not work. Replace bulbs, or replace lamps.
0.0
26.
109, and 413 has damaged wall by door that needs to be repaired. 319 has stain on wall by bed that needs to be cleaned.
2.0
27.
Found stained chairs and couches in rooms 418, and 403. Please check every room for stained furniture and clean/replace them. Curtain rod in room 211 is damaged and needs to be replaced or repaired.
2.0
31.
Observed clean linen on the floor near staff member that was actively folding and sorting laundry.
Remove accumulated debris from wall light fixtures in hallways...Replace the broken hallway wall light shield on 3rd floor...Lighting fixtures shall be kept clean and in good repair.
0.0
3.
Clean the soiled flooring in some storage rooms and remove carpet stains in a few hallways...Flooring shall be maintained clean.
0.0
4.
Remove debris accumulation from under chair cushions in lobby areas. Furniture shall be kept clean.
0.0
8.
Bottle marked "sanitizer" (with pink liquid) on one housekeeping cart was greater than 400 ppm (measuring quaternary ammonium or QA). Concentration shall be 200-400 ppm for most QA sanitizers used...In laundry room, no approved sanitizer was available for filling housekeeping cart sanitizer bottles. Disinfecting acid bathroom cleaner is not an approved sanitizer. Also, lodging section uses QA test strips used in hotel kitchen. The lodging section shall use its own sanitizer test strips...In guest rooms, the bathroom sink, its handles, faucet, and vanity shall be washed using an all purpose cleaner and rinsed daily if the room has been occupied. A sanitizer shall be applied to the sink and vanity using a method such as a wipe-on chemically-treated disposable sanitizing towel or equivalent. The sanitizer shall be left to air dry. Sanitizing solutions shall consist of quaternary ammonium or other chemicals or methods that are equivalent to the action of 50 parts per million chlorine solution. A method or equipment for testing the sanitizer shall be available and used to insure minimum prescribed sanitizer strength. Ensure housekeeping carts are stocked with required sanitizer (for sanitizing bathroom sinks, vanities and ice bucket lids).
1.0
10.
Repair the damaged wall behind main door in Room 413. Repair the cracks in tub wall and replace cracked metal plate below tub faucet in Room 311. Remove peeling paint from walls in guest room bathrooms and repaint as needed...Floors, walls and ceilings shall be kept clean and in good repair.
1.0
13.
Hot water in all but one guest rooms inspected ranged from 131-137F. Hot water in guest rooms shall be maintained between 116F and 128F. (Repeated violation from last several inspections)
3.0
20.
Repair or replace the cracked, broken or torn filters and grates on HVAC units in bedrooms, hallways and vending areas. Clean the dusty HVAC unit grates and openings. Replace the dusty wall filters and vent slats in hallways...Ventilation shall be kept clean and in good repair.
0.5
25.
Found a few torn bed sheets and stained mattress cover in Room 401 and 413...Bedding shall be kept clean and in good repair.
0.0
26.
Remove stains from carpeting in several guest rooms. Remove debris from carpeting under sleeper sofas. Clean the dusty areas behind headboards on walls above beds...Walls and flooring in guest rooms shall be kept clean.
0.0
30.
In many storage rooms, found many supplies, equipment and boxes of clean linens and boxes of disposable food/beverage containers stored on floor. Provide cabinets, shelves, etc. for the storage of these items to facilitate cleaning...Also found many miscellaneous and personal items in storage rooms and outside storage building. In storage rooms, only store items that are used in the operation of this establishment.
1.5
31.
Observed clean linen on the floor near staff member that was actively folding and sorting laundry. Also observed many pillows stored directly on floor in 4th floor storage room. Found several chemical bottles stored near or above clean linens and towels...Clean linen and pillows are to be handled and stored so they are not contaminated. Clean bedding shall be stored off the floor, and chemicals shall be stored below and away from clean linens.
1.5
32.
Clean the soiled housekeeping carts. Replace the metal cart racks used to store linen...Carts shall be maintained clean and in good repair.
0.0
General Comments
Inspected Rooms #401, 413, 323, 311, 307, 211, 216 and 102...Keep all spray bottles properly labeled to denote contents.
Housekeeping carts on the first floor lacked sanitizer. Sanitizer is needed to clean ice trays that are stored in guestrooms. Ensure that housekeeping carts are properly stocked with necessary cleaning agents.
1.0
13.
Lavatory sinks in rooms 108 and 107 were 130 degrees plus when checked. All other lavatories checked on floors 2-4 were adequate temperature. This is an repeat item. Ensure that hot water at vanity sinks are 116-128 degrees. Due to this hall being close to the water heater it is more prone to temperature increase. Monitor hot water on this hall accordingly.
3.0
20.
Room 202 contained dusted ventilation. Ensure that all vents are better maintain to help prohibit dust accumulation.
0.5
30.
Storage room on the second floor was cluttered with hotel appliance. This storage room shall be better maintained to refrain from making cleaning inaccessible. Repeat item.
0.0
31.
Observed clean linen on the floor near staff member that was actively folding and sorting laundry. Clean linens is to be handled so that is not in contaminated areas. Keep clean linens off the floor and stored in clean areas.
1.5
General Comments
Can wash sink was not plumbed with hot water. Hot water is required to thoroughly kill bacteria. Maintenance operator stated that he will adjust can wash so that it is plumbed with hot water.
Many lavatory sink temperatures were above the 116-128 degree range. These rooms were 130-136 degrees:102,107,222,224,216,312,412,426. The following lavatory temps. were in the 116-128 range: room 303,302,322. Lavatory sinks must have a temperature of 116-128 degrees.
1.5
15.
Drinking glasses in the bathrooms have no wrapping nor cap covering the edge of the glass. This was seen on the last inspection. The facility is switching over to single service disposable cups. The house keeper is in the process of removing the glasses from the bathrooms.
2.0
17.
Ice machines on the 4th and 3rd floors have mold build up and need to be cleaned. Asked house keeping to also check and clean the 1st and 2nd floor ice machines also. This is a repeat from the last inspection. Ice machines must be kept free of mold build up.
1.5
20.
many guest rooms had dirty ventilation filters. Vent filters throughout the facility need to be cleaned. Ventilation filters must be kept clean.
0.5
22.
Rooms 216,222 and 224 all had one bulb burned out in the bathroom which made the foot candle measurement less than 30 ft. candles. These need to be replaced. Room 224 also had 2 bulbs burned out in the bedroom area. Lavatory areas must have 30 ft. candles of lighting.
0.0
25.
Rooms 302 and 303 had pillow case stains, Room 303 had a stain on the box spring cover, Room 224 had a stain on the mattress pad, Rooms 216 and 312 had hair on the sheets, Room 312 had a stain on the down comforter, Room 312 had hair on the box spring cover. Sheet, pillow cases, blankets and bed spreads shall be clean and in good repair.
2.0
30.
Boxes of customer contact items are stored on the floor throughout the facility in storage areas. The storage rooms need additional shelving to accommodate these items. This is a repeat from the last inspection, however some shelving has been added to the storage areas. Customer contact items must be stored off the floor.
1.5
34.
The dumpster area is full of plastic bags that are on the ground along with other excess debris. Refuse area must be clean from build up of bags and excess items on the ground.
0.0
General Comments
room 107 had a slow draining sink, room 303 has a slow flushing toilet. Storage areas throughout the facility had deep chest freezers with food in it that was labeled "employee food not for restaurant use". This hotel is not permitted for hotel food service other than the small breakfast bar area. The food in the freezers is prepared at a restaurant offsite and delivered to another facility. This food that is not approved on the hotel's permit must be removed from the hotel or permit action may be taken. Will follow up with this in the future. Rooms checked on this inspection were: 102,107,216,222,224,302,303,322,412,426
Repeat violation: Sanitizer spray bottles on multiple housekeeping carts contained either a completely different chemical (turning test strip yellow) or tested over 500 ppm quaternary ammonium, or there was no sanitizer bottle on cart. The vanity and the lavatory must be cleaned, rinsed of any chemical residue, sanitized, and then left to air-dry. Be sure all housekeepers know how to properly mix and use sanitizer. Found other cleaner bottles with different contents than what the labels said or with faded labels. Be sure toxic substances are properly labeled.
1.0
15.
Drinking glasses in bathrooms have no wrapping nor cap covering the edge of the glass, and it could not be determined where they are washed and sanitized. [Multi-use utensils such as glasses, cups, ice buckets, or ice bucket lids when used, shall be washed, rinsed and subjected to an approved sanitizing treatment, and stored and handled in a manner to prevent contamination... Clean glasses shall be individually wrapped or fitted with a single-service cap that covers the edge of the glass.]
2.0
17.
Repeat violation: Ice machines in need of cleaning for buildup of mold and minerals. Machines, equipment, utensils, and the room or area in which the machines are located shall be kept clean and in good repair.
1.5
27.
Refrigerators need further cleaning for small amount of food residual in rooms 318 and 216. Repair needed on broken shower/tub faucet switch in room 216, leaking sink in laundry room, cracked faucet knob plate in bathroom of room 324, torn refrigerator gasket in room 420. Further cleaning needed for wrappers on floor and between mattresses in rooms 324 and 406, and for hairs on bed sheets and bathroom counters in a few rooms. Used coffee filter left in coffee maker in room 318.
2.0
30.
Repeat violation: Boxes of customer contact items such as washcloths, sheets, toilet paper, cups, etc. are stored on the floor throughout the facility in storage areas. The storage rooms need additional shelving to keep storage off the ground. Dirty linen carts are unlabeled (recommend labeling carts as "Soiled" and "Clean"). Soiled linen shall be so handled and stored as not to come in contact with clean linen.
1.5
General Comments
Order Inn roomservice menu receives food delivered from Checkers Pizza at 2810 Hillsborough Street, according to the customer service representative of that company. He stated this hotel is in "Area 500".
PIC stated that food stored here which is not for the permitted hotel foodservice, is for charity donation. He said the food is prepared at Taj Mahal at Mini City, and Raaga restaurant and Aloft hotel in Chapel Hill, and delivered to the Hindu Society Temple in Morrisville. Food stored throughout hotel which is not for the foodservice must be removed from the facility. Permit action may be taken on hotel and foodservice permits if food from unapproved sources is stored in hotel or in unapproved areas in hotel.
Cleaning needed on A/C filters in 2nd floor vending room and room 324. Dumpster doors must remain closed when not in use.
Repeat: Found sanitizer bottle to not contain sanitizer. They contained some other type of cleaner. Sanitizer is not being left to air-dry. The vanity and the lavatory must be cleaned, rinsed of any chemical residue, sanitized, and then left to air-dry. Be sure all housekeepers know how to properly mix and used sanitizer. Found other cleaner bottles with different contents than what the labels said. Be sure toxic substances are properly labeled.
1.0
13.
General Comment: Found hot water to be 132 degrees F in room 109. Every other room checked the water temperatures were in the proper ranges (123-128 degrees F). Be sure hot water is between 116 - 128 degrees F. Recommend lowering temperature 5 degrees F.
0.0
15.
The water line to the dishwasher is turned off. All glasses must be run through the dish washer after each customer (even cups that appear unused). This was noted on your last 2 inspections (original one dating back to November 20, 2008). Without the dishwasher you do not have an approved means of sanitizing multi-use items. I turned the water on during the inspection but could not get the dishwasher to properly work. This needs to be repaired.
4.0
17.
Repeat: Found ice machines to need cleaning on the second and the fourth floors. Be sure ice machines are cleaned quarterly. Food contact surfaces must be kept clean and be properly sanitized.
1.5
19.
General Comment: Found boxes of single-service items stored on the floor in the storage rooms. Found single-service cups stored without plastic wrap in the food service area where they could become contaminated by customers coughing or sneezing.
0.0
24.
General Comment: Found folds throughout the facility to be between 2-6 inches. The upper sheet shall be folded under the mattress at the lower end and folded over the cover for at least 6 inches at the top end.
0.0
26.
General Comment: Found window seals in some of the rooms to be damaged. Found screen in room 216 to be damaged.
0.0
30.
Repeat: The storage rooms need additional racks to keep all storage off the ground. This will allow for proper floor cleaning. Need to clean floors and dust ceilings in storage rooms. Found cleaning rags, toilet paper, coffee, single-service items all stored on the floors in storage rooms.
1.5
31.
General Comment: Found laundry carts for clean and dirty laundry to not be labeled. Clean and dirty laundry are being kept separate but the carts need to be labeled.
Patch hole under bathroom sink in room 109. Replace torn gaskets for the refrigerators in the kitchen. Remove shipping plastics from prep table, ice machine, and dishmachine.
sanitizer is available but not being mixed properly; the dsipenser did not have a concentrate bottle of sanitizer; one spray bottle was at the right strength, one was pure concentrate, and one was in between the two; have the dispenser filled and calibrated; the sanitizer needs to be at 200 ppm
1.0
13.
the hot water temperature ranges from 132 F to 135 F; lower the temperatue to 116-128 F
1.5
15.
the dishwasher is disconnected; re-connect the dishwasher; all mugs and glasses must be run through the dishwasher after each customer ( even cups that appear unused ); this was noted on your inspection from November 20, 2008; without the dishwasher you do not have an approved means of sanitizing multi-use items; call Anne Bartoli at 919-868-9251 for a re-grade after the dishwasher has been repaired
4.0
17.
pink algae growth in two of the ice machines ( first and second floor )
1.5
20.
the A/C filters on the first and second floor need to be cleaned
0.5
30.
the storage rooms need additional racks to keep all storage off the ground; this will allow for proper floor cleaning
1.5
General Comments
GC # 22 : will re-check lighting during next inspection ; GC # 7 : replace soap dish in 203; the shower heads have pink algae build-up ( this was mentioned on the last inspection ); GC # 2 : clean the light fixtures in the public restroms on the first floor ; Gc # 26 : several window sills have mildew on the caulking ( 423,309, for example ); recommend checking all windows and replacing mildewy caulking; clean the window sills in the hallways ; NOTE : THE HOTEL HAS GONE BACK TO USING BREAKFAST ITEMS THAT REQUIRE A FOOD SERVICE PERMIT ( EGGS, BACON ); ALL EGG OR MEAT ITEMS MUST BE INDIVIDUALLY PACKAGED ( INDIVIDUAL, FULLY ASSEMBLED, PRE-PACKAGED BISCUITS ); THIS WAS ADRRESSED WITH BOBBY BEST ON 5-21-2008, AND IT WAS CORRECTED AT THE TIME; TO APPLY FOR A RESTAURANT PERMIT, PLEASE CONTACT TERRY CHAPPELL AT 919-856-7400
no sanitizer in use; calibrate the quat sanitizer dispenser ( 200 ppm ) and order the test strips for this sanitizer; each housekeeper needs a spray bottle with sanitzer; spray down sinks and toilets with sanitizer after cleaning and let it air dry
1.0
15.
the dishwasher was disconnected during kitchen remodel; re-connect the dishwasher; all mugs and glasses must be run through the dishwasher after each customer ( even cups that appear unused )
2.0
22.
lighting at the lavatories in the rooms is at about 18-21 foot candles; increase lighting to 30 foot candles at the hand sinks
0.5
General Comments
Note : the milk is poured into a pitcher for service at breakfast; any leftover milk in the pitchers MUST be discarded after breakfast; only individually wrapped meat or egg items may be served ; GC # 26 : the wall paper around the windows is starting to separate from the walls ( moisture damage ); GC # 7 : pink algae starting to grow in the shower heads ( clean the shower heads with a small brush and sanitizer ); GC # 30 : the storage rooms on the guestroom floors need additional shelving or dunnage racks to keep all supplies off the ground
